Terms & Conditions

1. Project Scope and Deliverables:

Define the project’s scope:
Clearly outline what services are included (e.g., website design, development, SEO, social media marketing) and what is excluded.
Specify deliverables:
List all tangible outputs (e.g., website design mockups, code, marketing reports) and their timelines.
Change requests:
Establish a process for handling changes to the project scope and their potential impact on timelines and costs.

2. Payment Terms:

Payment schedule: Outline the payment structure (e.g., upfront payment, milestones, monthly retainers) and payment methods.
Late payment fees: Specify penalties for late payments.
Refund policy: Define conditions for refunds, if any, and the process for requesting them.

3. Intellectual Property:

Ownership:
Clearly state who owns the intellectual property (e.g., website code, designs, content) and any limitations on its use.
Copyright:
Indicate who owns the copyright to the materials created during the project.
Third-party assets:
Address the use of third-party software, libraries, or images and any associated licenses.

4. Liability and Limitations:

Warranty:
Specify any warranties regarding the website’s functionality or the effectiveness of digital marketing campaigns.
Limitation of liability:
Define the extent of liability for damages or losses, including those caused by delays or errors.
Force majeure:
Outline the consequences of events beyond the agency’s control (e.g., natural disasters).

5. Termination:

Termination clauses: Specify conditions under which either party can terminate the agreement (e.g., breach of contract, non-payment).
Notice period: Outline the required notice period for termination.
Consequences of termination: Define the obligations of each party upon termination (e.g., payment for work completed, transfer of assets).

6. Confidentiality:

Confidential information:
Define what constitutes confidential information and how it should be protected.
Non-disclosure agreement:
Include a clause requiring the agency to keep client information confidential.

7. General Clauses:

Governing law: Specify the jurisdiction whose laws govern the agreement.
Entire agreement: State that the agreement constitutes the entire understanding between the parties.
Severability: Indicate that if any part of the agreement is found invalid, the remaining parts will still be enforceable.